Shipping policy

Shipping Policy

At Luxury, we are committed to delivering your order quickly, safely, and securely.

Processing Time

Orders are processed within 1–3 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
During holidays, promotions, or periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

United States: 3–7 business days
Canada: 5–10 business days
Europe: 7–14 business days
Australia & New Zealand: 7–15 business days
Rest of the World: 10–20 business days

Delivery times are estimates and may vary depending on customs processing, weather conditions, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

We may occasionally offer Free Shipping during promotional periods or for qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.

Customs, Duties & Taxes

International customers are responsible for any customs duties, import taxes, or additional fees required by their country. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.